Shop Policy


Returns:
Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 10 days after delivery.
Sales Items
Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed to receive a boutique credit.
Sale items:
Only regular priced items may be refunded, unfortunately sale items cannot be refunded or returned.
Exchanges:
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at styboutiqueshop@gmail.com and send your item to: Cond. Paseo del Príncipe, D 320 Ave. Boulevard Miguel Pou, Ponce Puerto Rico 00716
Sale items cannot be exchanged.
Shipping:
To return your product, you should mail your product to: Cond. Paseo del Príncipe, D 320 Ave. Boulevard Miguel Pou, Ponce Puerto Rico 00716
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund boutique credit.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.